London, 12/12/23 – Electron, the leading provider of marketplace software for flexibility and distributed electricity, is partnering with Correla to provide heightened support and implementation services to system operators and flexibility service providers.
Flexibility procurement is evolving at pace, and System Operators are now moving to the next generation of flexibility platforms like Electron’s market-based platform, ElectronConnect. These next generation platforms enable more interactions, nearer time markets, and new types of participants.
These are all significant steps forward in unlocking flexibility, at scale. But to really make this happen we need to couple next generation technology with a genuine step up in customer service.
Electron is partnering with Correla to make this a reality. Electron will be taking Correla’s world-class delivery and support services for mission-critical software and bringing it to local flexibility markets.
This means that Systems Operators and Flexibility Service Providers can have peace of mind when trading flexibility using the ElectronConnect platform – providing dedicated customer support for all platform users throughout the full flexibility trading lifecycle, from implementation and onboarding through to live platform support and technical queries.
Chris Broadhurst, CCO at Electron, said: “Flexibility is at an inflection point, and unlocking scale requires a best-of-breed approach to technology and service. This is exactly what Correla are bringing to the partnership, with a proven track record of providing extremely high levels of service for critical national infrastructure in the GB energy market.
“This partnership ensures we are ready and resourced to deliver enterprise grade implementation services for our customers, including onboarding, training, and query handling for all users of the platform.”
Alex Jessup, Correla Managing Director, said: “From the moment we spoke to Electron, it was clear that our company visions aligned. Powering change is the big idea that underpins our mission to transform the energy market into a simpler, greener place to be. Whether it be directly or indirectly, we are passionate about driving the innovation needed to facilitate this change.
“We believe enablement of distributed flexibility is crucial to unlocking the opportunities that will contribute towards the UK achieving its Net Zero ambitions. We are excited at the opportunity this gives our Correla Managed Services workforce to deploy their passion for service delivery and customer excellence in supporting Electron as an extension of their team.”
About Electron
Electron’s vision is to unleash renewable abundance by connecting millions of distributed energy resources to thousands of coordinated markets using ElectronConnect. This highly configurable Software as a Service platform allows electricity system operators, network utilities and municipal suppliers, to launch, operate, and coordinate local flexibility markets at scale.
Electron also provides trade execution services and full life-cycle support to flexibility service providers, thus enabling our customers to play a leading role in enabling Net Zero Energy – delivering a reliable and safe network, at the lowest cost, and with industry leading customer experience.
For media requests, please contact Emma Lovell at emma.lovell@electron.net.
About Correla
Correla dream of a simpler, greener energy market, powered by investment in innovation and a passion for customer excellence. Correla are on a mission to transform the energy sector, powering change for a brighter, decarbonised future. Through their configurable SaaS products, comprehensive managed
services and deep-rooted industry knowledge, they are helping customers navigate the complexities of the energy market.
Correla are already trusted to run many of the energy industries mission critical services, delivering exceptional customer experiences and allowing businesses to focus on their own objectives and net-zero goals. Focused on creating both cost and operational efficiencies needed to impact the end consumer, Correla support businesses with both internal and external operations, enabling market participants to collaborate and new entrants to grow and thrive.
