Cookie Policy

Electron’s cookie policy | Version 1.2

This cookie policy was last updated on April 24, 2024

Contents:

  1. Introduction
  2. Who is the publisher of this cookie policy?
  3. What are cookies and the other technologies we use?
  4. What types of cookies do we use?
  5. What cookies and other technologies do we specifically use?
  6. How do we obtain your consent?
  7. How can you manage your cookie settings?
  8. Your rights with respect to personal data
  9. Contact details
  10. Useful links

1. Introduction

Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

Our website, https://electron.net (hereinafter: “the website”) uses cookies and other technologies to collect data anonymously about our website usage and effectiveness of marketing campaigns. Some data may no longer be anonymous if you are added to our HubSpot marketing database. In that case, we can see what you personally are visiting on our website and when you open and interact with emails from us.

    • Our company name: Chaddenwych Services Ltd t/a Electron
    • Our company number: UK Companies House: 09914060
    • Our Country of registration: England
    • Our registered office: 86-90 Paul Street, London, England, EC2A 4NE
    • Our website: https://electron.net/

    3. What are cookies and the other technologies we use?

      This section explains the cookies and other technologies we use that are bult into your browser.

      Cookies

      • Cookies are small text files stored by your browser on your computer or device’s hard drive. The information stored may be sent back to our servers or third-party servers during your website session. Cookies are used to enable certain features, like logging in to our website, to track the usage via analytics and to store your user settings.
      • You can review, delete, or block cookies set by our website, or any other website, through your browser settings. For example, if you use Google Chrome, go to Settings > Privacy and Security > Third-party cookies. If you block all cookies, some parts of the website may not work as a result.

      JavaScript

      • JavaScripts are pieces of program code that enable the proper and interactive functioning of our website. While they don’t access your computer directly, they can monitor your interactions on the webpage and relay that information back to the server. These scripts are used to animate webpage elements, manage functionality, and facilitate data transmission between your computer and the server. They can track actions such as key presses, clicks, and mouse movements, often utilised for analytical purposes. If you’re using Chrome, you can view the JavaScripts downloaded by our website by accessing Developer Tools with “CTRL + SHIFT + I” and navigating to the Sources tab. Additionally, your web browser offers the option to block JavaScripts through settings, but doing so could stop certain features of the site from working.

      Tracking pixels

      • Tracking pixels, also known as web beacons or pixel tags, are small, transparent pieces of text or image on a web page or email to let us know when it has been visited or read. They monitor website traffic and user behaviour.

      4. What types of cookies do we use?

        Functionality

        • Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, auto populating your contact details when filling out a form for a second time. We may place these cookies without your consent.

        Analytical

        • Analytical cookies are used to track website visitors and their user behaviour. With these cookies we can get insights about how users interact with our website. This data is then used to improve the way the website works and, in turn, used to improve user experience. We ask your permission to place analytical cookies.

        Marketing

        • Marketing cookies are used to track visitors across the website. They enable us to create user profiles to display ads that are relevant to you based on relevant topics that interest you. We ask your permission to place marketing cookies.

        5. What cookies and other technologies do we specifically use?

          Cloudflare

          __cf_bm

          • Cookie type: Essential (exempt)
          • Cookie expires: 30 minutes
          • Cookie explanation: CloudFlare is a tool to protect our website from cyber-attacks. It uses various cookies to provide necessary security from malicious traffic, to maximise network resources, and to manage traffic. These cookies allow our site to function well.

          _cfuvid

          • Cookie type:
          • Cookie expires: End of session
          • Cookie explanation: This cookie is set by Cloudflare for load-balancing and deliverance of website content. It expires at the end of the session.

          Google REcaptcha

          Overview

          • Cookie type: Essential (Exempt)
          • Cookie expires: 6 months
          • Cookie explanation: We use Google reCAPTCHA to prevent malicious actors (including automated bots) from abusing our forms and submitting lots of requests.

          _GRECAPTCHA

          • Cookie type: Essential (Exempt)
          • Cookie expires: 6 months
          • Cookie explanation: Enables Google reCaptcha to see how many times a visitor is visiting, to detect if they are a bot.

          rc::a

          • Cookie type: Essential (Exempt)
          • Cookie expires: indefinite
          • Cookie explanation: Value used to read and filter requests from bots.

          rc::b

          • Cookie type: Essential (Exempt)
          • Cookie expires: End of browsing session
          • Cookie explanation: Value used to read and filter requests from bots.

          rc::c

          • Cookie type: Essential (Exempt)
          • Cookie expires: End of browsing session
          • Cookie explanation: Value used to read and filter requests from bots.

          Google Analytics

          Overview:

          • Cookie type: Analytical
          • Cookie expires: 2 years
          • Cookie explanation: We use Google Analytics to track and analyse how users interact with our website, anonymously. This information is used to create statistical reports on website activity including – but not limited to – the number of users visiting our website in a given time frame, where they’re coming from, which pages they visit and how long they stay on each page.

          _ga

          • Cookie type: Analytics
          • Cookie expires: 2 years
          • Cookie explanation: This is the main cookie used by Google Analytics, used to uniquely but anonymously distinguish one visitor from another, against which tracking data can then be stored.

          _gid

          • Cookie type: Analytics
          • Cookie expires: 24 hours
          • Cookie explanation: Uniquely, but anonymously collects statistical information about the user and their website usage, such as number of visitors, the pages they visit and their journey through the site.

          gat_gtag_UA*

          • Cookie type: Analytics
          • Cookie expires: 1 minute
          • Cookie explanation: This cookie is used to control the rate at which data is sent to Google’s servers, helping manage traffic and prevent overwhelming server loads.

          Hotjar:

          Overview

          • Cookie type: Analytical
          • Cookie expires: Until browser cache cleared
          • Cookie explanation: We use Hotjar to understand and analyse how users interact with individual pages on our website. The data we collect is anonymous and helps us to visually understand how users navigate within and across pages, identify areas of high and low engagement and highlight any usability issues. Hotjar includes features like heatmaps, scroll maps, session recordings and surveys which help us to gather valuable feedback and insights from our users.

          _hjFirstSeen

          • Cookie type: Analytics
          • Cookie expires: 30 minutes
          • Cookie explanation: This is set to identify a new user’s first session. It stores a true/false value.

          _hjAbsoluteSessionInProgress

          • Cookie type: Analytics
          • Cookie expires: 30 minutes
          • Cookie explanation: This cookie is used to detect the first pageview session of a user. It stores a true/false value.

          _hjSessionUser_3826038

          • Cookie type: Analytics
          • Cookie expires: 1 year
          • Cookie explanation: The hjSessionUser{site_id} cookie is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that data from subsequent visits to the same site are attributed to the same user ID.

          _hjSession_3826038

          • Cookie type: Analytics
          • Cookie expires: 30 minutes
          • Cookie explanation: The hjSession{site_id} cookie holds the current session data. It ensures that subsequent request within the session window will be attributed to the same Hotjar session.

          hjViewportId

          • Cookie type: Analytics
          • Cookie expires: End of browsing session
          • Cookie explanation: This cookie stores information about the user viewport such as size and dimensions.

          _hjRecordingLastActivity

          • Cookie type: Analytics
          • Cookie expires: End of browsing session
          • Cookie explanation: This is updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).

          _hjRecordingEnabled

          • Cookie type: Analytics
          • Cookie expires: End of browsing session
          • Cookie explanation: This is added when a recording starts and is read when the recording module is initialised to see if the user is already in a recording in a particular session.

          _hjDonePolls

          • Cookie type: Analytics
          • Cookie expires: 1 year
          • Cookie explanation: This cookie is added once a user completes a survey on our website and ensures that the survey doesn’t not reappear if it’s already been completed.

          _hjMinimizedPolls

          • Cookie type: Analytics
          • Cookie expires: 1 year
          • Cookie explanation: This cookie is added when a user minimises a survey on our website and ensures that the survey stays minimised when the user navigates around the site.

          hjActiveViewportIds

          • Cookie type: Analytics
          • Cookie expires:
          • Cookie explanation: This cookie stores user active viewports IDs. Stores an expiration Timestamp that is used to validate active viewports on script initialisation.

          _hjIncludedInSessionSample_3570179

          • Cookie type: Analytics
          • Cookie expires: 2 minutes duration, extended every 30 seconds
          • Cookie explanation: This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.

          HubSpot

          Overview

          • Cookie type: Marketing
          • Cookie expires: Never
          • Cookie explanation: We use HubSpot as our Customer relationship management (CRM) software, to manage sales and marketing information, and to track when users, who are on our HubSpot database, use our website. We also use HubSpot forms across the website.

          Hubspotutk

          • Cookie type: Analytics
          • Cookie expires: 6 months
          • Cookie explanation: This cookie keeps track of a visitor’s identity. It is passed to HubSpot when a user completes a form, and it is used when deduplicating contacts. It contains a random number to represent the current visitor.

          __hstc

          • Cookie type: Analytics
          • Cookie expires: 6 months
          • Cookie explanation: This is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

          __hssrc

          • Cookie type: Analytics
          • Cookie expires: When browsing ends
          • Cookie explanation: Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value “1” when present. It expires at the end of the session.

          __hssc

          • Cookie type: Analytics
          • Cookie expires: 30 minutes
          • Cookie explanation: This cookie keeps track of sessions. It is used to determine if HubSpot should increment the session number and timestamps in the “__hstc cookie”. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

          When don’t we need your consent?

          • Your consent isn’t required if the information is only needed to transmit the website to you or for you to send us with information. Similarly, consent isn’t necessary if the information is vital for the proper functioning of website features you utilise, such as submitting a form or job application. Additionally, consent isn’t needed to retain a cookie that remembers your technology preferences. These instances are referred to as “Exempted” reasons.

          When do we need your consent?

          • We need your consent in all other instances.

          How do we obtain your consent?

          • When you visit our website for the first time, you will see a pop-up that links to this notice and gives you the options to either “Accept”, “Deny”, or “View preferences”. Once you click “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
          • If you click “Accept”, then we will proceed with our full information storage and use as explained in this policy.
          • If you click “Reject”, then only transmission and strictly necessary cookies will be used.

            You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Alternatively, you can change the settings of your internet browser, so you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the ‘Help’ section of your browser.

            Find out how to manage cookies on the following browsers:

            Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be replaced after your consent when you next visit our website.

            8. What are your rights with respect to personal data?

              You have the following rights with respect to your personal data:

              • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
              • Right of access: You have the right to access your personal data that is known to us.
              • Right to rectification: You have the right to supplement, correct, have deleted or blocked your personal data whenever you wish. If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
              • Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
              • Right to object: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

              To exercise these rights, please contact us via support@electron.net. We hope that we can resolve any query you may have, but you also have the right to complain to the Information Commissioner’s Office (ICO) at any time. Their details are:

              • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
              • Helpline number: 0303 123 1113

              9. Contact details

                If you have any questions, please contact us using the following contact information:

                • Address: Electron, 69 Notting Hill Gate, London, W11 3JS
                • Email: info@electron.net

                  This section includes a range of potentially useful websites related to our cookies policy.

                  • Cloudflare: https://www.cloudflare.com/
                  • Cookies Law: https://www.legislation.gov.uk/uksi/2003/2426/regulation/6
                  • Google Analytics: https://developers.google.com/analytics/devguides/platform
                  • Google REcaptcha: https://developers.google.com/recaptcha/
                  • Hotjar: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
                  • HubSpot: https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser

                  This cookie policy was synchronised with cookiedatabase.org on April 4, 2024

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